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Hajj & Umrah

A pilgrimage operator’s booking engine — not a hotel plugin pretending.

Makkah → Madinah → Makkah-return loops are one booking with three legs, three hotels, three room sets — and one consolidated invoice the pilgrim can show at immigration.

The pain

Why every existing plugin breaks on Hajj.

Almost every booking plugin assumes one hotel, one date range, one guest list. A Hajj package is the exact opposite: Makkah for five nights, Madinah for four, then Makkah again for two — same city, twice, with different rooms and a different fee schedule for each window. Custom-field gymnastics kind of make it work; they don’t make it operable.

Add a 40-pilgrim Maharam group, a JazzCash booker in Lahore plus a Stripe booker in Birmingham plus a SafePay booker in Karachi, and frozen receipts before Eid changes the package price — and the homemade spreadsheet collapses by week three.

What ships native

Four primitives, end-to-end Hajj coverage.

Round-trip Makkah, properly modelled

Stop 1 in Makkah, Stop 2 in Madinah, Stop 3 back in Makkah — distinct dates, distinct hotels, distinct rooms. One booking, one ledger, one PDF.

Maharam group manifest

CSV/PDF roster grouped by guardian. Pilgrim name, passport number, room assignment, leg-by-leg hotel. Submit-ready for visa processors.

Regional gateways

JazzCash for PK domestic, SafePay for card, BACS for UK / EU bank transfer, Paymob for KSA / UAE. Same event, multiple gateways, per-booker routing.

CrewPay for families

The eldest books for the whole family. Each adult member gets a tokenised invite link to pay their share through their own bank. No “send me a bank slip” WhatsApp threads.

Worked example

Hajj 2027 — Premium Family Package.

A pilgrim opens your booking page. They pick Hajj 2027 — Premium Family. Stay & Play immediately filters the hotel list to the three properties bundled with the package, applies the linked 5% early-bird coupon, and adds the package fee as its own line.

  • Leg 1 · Makkah, 5 nights — Jabal Omar Marriott, deluxe twin, two adults
  • Leg 2 · Madinah, 4 nights — Pullman Zamzam, deluxe twin, same pilgrims
  • Leg 3 · Makkah-return, 2 nights — Anjum, deluxe twin, same pilgrims
  • Extras included — Ihram kits, Zamzam allowance, group transport
  • Payment — booker pays 30% via JazzCash, two adult sons pay their shares via SafePay through CrewPay invites

All three payers get their own frozen receipt PDF with proportional tax breakdown. Two weeks before departure your operations team exports the Maharam-grouped manifest, hands it to the visa agent, and prints rooming lists per hotel. The booking didn’t change shape once.

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